Win Agreement

Habit 4 – Create Win-Win Agreement

Elements of an effective Win-Win agreement

1. Desired Results – what’s the end in mind? What are the outcomes I want?

2. Guidelines – What rules do I follow?
- What are the guidelines for accomplishing the results?

3 Resources – what resources do I have to work with?
(e.g. people, money, tools, materials, technology)?

4. Accountability – How will we measure how well it’s going?

5. Consequences – What are the rewards of achieving the outcome?
- What are the consequences of not achieving the outcome?

Win-Win agreements work great when you want to:
+ Clarify expectations
+ Increase empowerment
+ Delegate responsibilities
+ Align conflicting priorities

Examples of Win-Win agreements

Parent – Child
A child neglects her homework and her grades are suffering. The parents are frustrated and tired of nagging about it
Desired Results - Homework done each day; better grades
- Stop nagging
Guidelines - Can’t watch TV or play on computer until homework is done
- Reminder no more than once a day to do homework
Resources – Parents, tutor, after-school programs
Accountability – Parents signs off on homework everyday, checks online grades
Consequences – Positive: Feel better about self; dinner and movie with parents.
- Negative: If unsuccessful – summer school

Manager - Associate
A medical technician feels undervalued and wants more responsibility and money. Management wants to cut post operatives infection rates by 50%
Desired results – New title, promotion, and 10% pay increase for technician
- Infection rates drops by 50% in post operative wards
Guidelines – Goal must be reached within 6 months
- Standard protocols must be followed
- Experimental guidelines must be followed
Resources – Two post- op technicians will join the project team
- The Physician Council will advise and monitor
- Additional budget will be allocated with approval
Accountability – weekly meetings to gauge progress and resolve issues
- Infections scoreboard will be updated daily

Consequences - Positive: Promotion and consideration for pay increase, Infection rates drop
- Negative: review of leadership assignment


Draft a Win –Win agreement from your perspective, anticipating as best you can the perspective of the other person